Perficient is a global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose.
Perficient has a career opportunity for a Technical Product Owner – Twilio IVR & Reporting experience to join our Product Development Consulting Business Unit located in the United States. This role is primarily office-based at a local Perficient location, with travel and on-site client engagements expected as needed. Job Overview: We are seeking a Technical Product Owner with deep expertise in Twilio IVR and Twilio Flex Insights reporting to join our dynamic team. This role bridges business objectives and technical execution, ensuring that our Twilio-based contact center solutions deliver exceptional customer experiences and actionable insights. You will define product vision, translate requirements into user stories, and collaborate closely with engineering teams to deliver high-quality solutions. About Us: Our Product Development team drives innovation by building digital solutions through a full end-to-end development process. Utilizing modern platforms like Azure, AWS, and Google Cloud Platform, we create customer-focused products, internal workflow tools, and mobile apps that elevate business operations across industries. With a clear focus on results and growth, our team is committed to doubling our global presence while delivering meaningful outcomes for renowned clients. We also embed AI into our solutions to enable smarter features, automate complex workflows, and deliver intuitive, data-driven user experiences. Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. RESPONSIBILITIESSynergisticit Job Opportunity Since 2010 Synergisticit has helped jobseekers get employed in the tech job market by providing candidates the requisite skills, experience and technical competence to outperform at interviews and at clients. Here at SynergisticIT we just...
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