Customer Service Specialist
Pay from $22 to $27 per hour with substantial growth and earning potential!
Reno Branch
8800 Military Road, Reno, NV 89506
At Uline, customer service is vital to our success! As a Customer Service Specialist, you'll explore order details to provide a remarkable experience our customers cherish. With our company's ongoing growth, we offer new career opportunities and job stability you can rely on.
Onsite Shift Hours: Monday - Friday, 8:30 AM to 5 PM
Key Responsibilities
Efficiently process customer orders and inquiries within a collaborative call center environment using state-of-the-art technology.
Engage with customers via phone, email, and chat to resolve their needs.
Guide customers through Uline's website and assist with online ordering.
Become knowledgeable about our products and solutions! We will empower you to quickly and confidently address questions regarding products, pricing, and shipping.
Minimum Requirements
High school diploma or equivalent is required; a Bachelor's degree is preferred.
Prior customer service experience is beneficial, but we will provide training to help you deliver exceptional service!
Availability for a 6-week travel training at Uline's other North American locations is necessary.
Benefits
Comprehensive health insurance coverage and a 401(k) with a 6% employer match that starts on day one!
Multiple bonus opportunities.
Paid holidays along with generous paid time off.
Tuition Assistance Program supporting ongoing professional education.
Employee Perks
Top-tier, clean, and modern facilities.
First-rate fitness center and beautifully maintained walking paths.
About Uline
As a family-owned business, Uline stands as North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 14 locations.
Uline maintains a drug-free workplace. All positions are based on-site.
EEO/AA Employer/Vet/Disabled
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