This is a remote position.
Handle inbound client communications—via email, phone, and chat—from your home office, ensuring replies are timely and professional, even when working remote .
Manage scheduling, appointments, and service bookings in our system with precision, whether accessing records remote or collaborating with onsite team members.
Process invoices, payments, and confirmations accurately and securely from your remote setup.
Assist with basic bookkeeping tasks and generate operational reports—maintaining accuracy in your remote environment.
Coordinate digital records and update customer/client data, ensuring consistency and confidentiality whether working remote or syncing with in-facility staff.
High school diploma or equivalent; additional training in office administration, customer service, or related fields is a plus.
Proven experience in virtual or administrative support—approval for remote work environments preferred.
Strong computer proficiency, including Microsoft Office, email platforms, scheduling tools, and data entry systems.
Superb verbal and written communication, organizational skills, and a strong attention to detail.
A quiet, reliable remote workspace with stable internet and an aptitude for independent multi-tasking.
Health & Wellness : Employer-subsidized medical, dental, and vision coverage.
Retirement Savings : 401(k) plan with employer matching contributions.
Time Off : Generous paid time off (PTO), paid holidays, and flexible hours to support your work-life balance.
Pet Perks : Discounted boarding or grooming services for your own pet, even while working remote .
Professional Growth : Access to virtual training, workshops, and advancement opportunities.
Tech Support : Home office equipment stipend and IT assistance to ensure smooth remote operations.
Performance Bonuses : Periodic merit-based evaluations with possible raises or bonuses.
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