Job Description

Valet Attendant Position

When you work at The Cypress Club of Hilton Head, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of our amazing journey!

The Cypress Club of Hilton Head is recruiting for the position of Valet Attendant. As a Valet Attendant, you will be responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner. The Valet Attendant is responsible for assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, and retrieving vehicles in a timely manner.

Here are a few of the daily responsibilities of a Valet Attendant:

• As a Valet Attendant, you will be responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner.
• The Valet Attendant is responsible for assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner, and extending the initial friendly welcome to the hotel guests.
• You must love physical activity, as you will be lifting up to 50lbs as we help take suitcases in and out of the vehicle.
• You will also need to run, stand for long periods of time, and go up and down stairs within parking garages.
• You will need to be personable and comfortable talking with guests as you help them through the valet check-in process.
• We hire valets to start part-time, but with the opportunity to grow rapidly into full-time supervisor roles.
• You will be assigned an initial schedule to meet our needs at the Hotel property.
• These schedules will be during our busiest times to ensure higher tips and less work hours.

Additional Responsibilities:

1. Report any unsafe conditions to the supervisor immediately.
2. Participate in all drills and in-service education as assigned.
3. Respond to facility emergencies as needed.
4. Other duties as assigned.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• You will be working outside in all kinds of weather, as we do not stop parking cars when it rains, snows, is too hot or too cold.
• Providing excellent guest service is a must!
• You must be available to work flexible schedules, weekends, and holidays.
• Punctuality and reliability are essential!
• High school diploma or equivalent.
• Proficiency in English; verbal and written.
• Exceptional guest service skills.
• Excellent communication and interpersonal skills.
• Must have a Valid Driver's License and 3 years of driving experience.
• Ability to complete and pass pre-employment background, drug, and MVR screen.
• Ability to lift, push, and pull objects up to 50 pounds with reasonable accommodation, and exhibit a full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
• Ability to stand for long periods and occasionally run.
• Ability to run up and down multiple levels of stairs.
• Ability to work outdoors in all weather conditions.

Education and/or Experience:

• 1-2 years of maintenance experience in a residential apartment complex, commercial building construction or maintenance.
• High School Diploma or GED, preferred.

Certificates, Licenses, Registrations:

• Valid Driver's License combined with an acceptable driving record.

Client Rights: Promote and protect members' rights, assist members in making informed decisions, treat members with dignity and respect, protect members' personal belongings, report suspected abuse or neglect, support independent expression, choice, and decision-making consistent with applicable law, regulation, and member rights.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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