Senior Communications Manager (Epic Transition Communications) - Hybrid Job at ChristianaCare, Wilmington, DE

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  • ChristianaCare
  • Wilmington, DE

Job Description

Are you a communications professional looking to join a company based on excellence and love? Then this is the job for you!

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

ChristianaCare Offers

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12-week paid parental leave
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About this Position

ChristianaCare is searching for a Senior Communications Manager to primarily support internal and stakeholder communications in support of ChristianaCare’s transition from Cerner to Epic as the platform that supports its electronic health record. This implementation is a multi-year project that impacts almost every area of the organization.

This individual will be a member of the Communications Team in the Department of External Affairs, but will spend significant time embedded with the Epic implementation team and workgroups to develop and execute communications strategies that engage clinical and non-clinical employees and support the overall success of the project.

In addition to Epic communications, this role will provide communications support for a wide variety of projects that External Affairs supports, including developing and executing communications plans, and writing and storytelling for internal and external audiences.

Principal duties and responsibilities:

Partner with Epic project team leadership to develop and create communications plans that engage caregivers and drive success of the project.

Develop written communications, announcements, press releases, social media posts, presentations, speeches, talking points, intranet and website copy and other materials to support a wide variety of communications needs.

Identify and create opportunities for internal awareness, storytelling and media/thought-leadership throughout the Epic team and other areas as assigned.

Education and experience requirements:

Experience with a previous Epic or similar implementation in a health care setting preferred.

Bachelor's Degree and minimum 10 years of public relations experience, with a demonstrated ability to write and successfully execute multi-faceted communications and PR plans. Candidates with degree in public relations or communications are preferred.

Experience in health care communications, including internal communications, physician communications, public relations and social media.

Experience in developing and completing strategic internal communications plans.

Experience in writing and editing news and features content, press releases, speeches, presentations, website and social media content.

Must be available to work evenings and weekends as needed.

Job Tags

Weekend work, Afternoon shift,

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