1 week ago Be among the first 25 applicants Dice is the leading career destination for tech experts at every stage of their careers. Our client, INSPYR Solutions, is seeking the following. Apply via Dice today! Title: Developer Support Project Manager II Location: remote Duration: 12+ month contract Compensation: $48.00 - 67.00/hr. Work Requirements: , Holders or Authorized to Work in the U.S. The Developer Support Operations team is seeking an experienced Developer Support Project Manager to join our team on a contract basis. About the Role: We are looking for a highly motivated and experienced program manager to help with shaping the development and implementation of our Developer support strategy. The successful candidate will work closely with cross-functional teams to build, innovate, and advocate for support solutions that meet the needs of Developers Responsibilities: Work closely with the Program Manager for Developer Support Foundations to understand and define business requirements for Developer support; Manage operational and technical projects, provide documentation, and frequently communicate status, progress, and roadblocks to XFN and Leads; Understand stakeholder landscape and communicate effectively across many levels; Advocate for developer support by creating advocacy and visibility into successes, and changing external sentiment through stronger visibility and market recognition; Gain supporting insights through data and tell stories through data to inform decision-making. Minimum Qualifications: Strong experience in managing projects, including project planning, execution, and delivery Excellent communication skills, including the ability to present to XFN audiences and build strong relationships with team and XFN stakeholders Strong experience with data analysis and interpretation Experience with Salesforce or similar CRM systems Curiosity in product development and a passion for advocating for AI-focused support solutions Domain-level expertise in developer support, including support systems, vendor operations, and operational knowledge Preferred Qualifications: Experience working in a fast-paced, dynamic environment and dealing with ambiguity Familiarity with the VR or gaming industry Ability to work effectively in a global, large-scale, complex environment Strong analytical and problem-solving skills Education/Experience: Bachelor's degree in a technical, legal, or business-related field Working in compliance, privacy, or a regulatory environment Privacy or Project Management (PCP) certifications preferred Experience In Tech (preferred) Typical Day in the Role: Manage multiple projects simultaneously, including building a unified backend for developer support and innovating how a unified entry point should look for developers Coordinate with cross-functional teams, including product management, engineering, and design Communicate with stakeholders, including senior leadership, customers, and partners Analyze data, report on metrics, and make informed decisions to inform decision-making Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management and Information Technology Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for “Program Manager” roles. San Francisco, CA $50.00-$55.00 2 weeks ago People Planning & Initiatives Program Manager San Francisco, CA $186,000.00-$260,000.00 1 month ago Program Manager (Remote - Must Reside in California) San Francisco, CA $76,425.00-$149,028.00 4 days ago Director of Technical Program Management, Monetization Functional Family Therapy Program Manager Head of Emerging Manager Programs (Remote) Senior Technical Program Manager, Trust & Safety San Francisco, CA $100,600.00-$215,400.00 4 days ago Technical Program Manager, Infrastructure Senior Technical Program Manager, Data Labeling Technical Program Manager / Contract / Remote Principal Program Manager (Technical), TEAM Camp San Francisco, CA $172,800.00-$256,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Jobs via Dice
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