Job Description

The Role

We're hiring a Product Designer to own end-to-end design across our Driver App (iOS/Android), merchant tools, and internal ops dashboards. You'll turn messy, real-world constraints (timing, traffic, notifications, geolocation, edge cases) into simple, trustworthy flows.

What You'll Do

• Own problems, not just screens: Frame customer/ops problems with PMs, propose approaches, and drive from discovery -> shipped -> iterated.
• Design, prototype, validate: Create flows, wireframes, and high-fidelity prototypes; refine based on insights and data.
• Ship with Engineering: Specify behaviors, states, and edge cases; partner on event instrumentation and QA; validate in staging/production.
• Research in the field: Interview drivers/merchants, join ride-alongs, and map service journeys across our multi-sided interfaces.

Qualifications

• Portfolio with 2-3 case studies showing problem framing, constraints, rationale, and measurable impact.
• Fluency in Figma (auto-layout, variants, tokens, dev mode), prototyping tools (Figma Prototype/others), and designing for iOS & Android patterns.
• Strong interaction & systems design: state management, empty/error/offline states, notifications, and permission flows.
• Accessibility literacy (contrast, type, hit targets, semantics) and pragmatic knowledge of HIG & Material.
• Excellent written communication (rationales, specs, release notes) and collaboration with PM/EM/QA.

This role is remote, and based out of Canton/Cleveland, Ohio. Preference is given to residents of Ohio. Working in the Central or Eastern time zone is highly preferred.

Job Type: Full-time

Pay: $90,000 – $120,000 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

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