Job Description

Police Records Technician

Anchored in the foothills of the Sierra Nevada - 20 miles east of Sacramento and about 1.5 hours from Lake Tahoe - the City of Folsom is comprised of beautiful parks and trails, and boasts excellent schools, family-orientated neighborhoods, and outstanding shopping, dining, and cultural options. Folsom is a high-tech, forward-looking city, with firms ranging from small to large international corporations. Niche recently released its list of the Best in America for 2025, and Folsom swept the honors with seven elementary, two middle, and two high schools making the list.

The Folsom Police Department is currently recruiting for a Police Records Technician to support the Records Division. The ideal candidate will have excellent clerical skills, strong experience with customer service, and the ability to handle highly confidential and sensitive information. This position also supports the public front counter of the Police Department.

The schedule for this position will be 4/10-hour shifts within a Monday - Friday work week.

Under the general supervision from the Police Records Supervisor, the Police Records Technician performs a variety of clerical duties in support of the Police Department. Incumbents may oversee, monitor, and/or direct the work of lower-level personnel.

Distinguishing Characteristics: The Police Records Technician is the experienced level class in the series, fully competent to independently perform the duties. This class is distinguished from the Senior Police Records Technician in that the latter serves either as the senior or advanced level specialist in the series.

This is a non-exempt position represented by the Folsom Police Officers Association (FPOA).

Successful candidates must pass multiple interviews, followed by an extensive background process.

Examples of Essential Duties

Note: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all the duties listed.

• Greet and assist the public at the front counter and on the phone, which may include responding to inquiries, giving directions, replying to citizen complaints, and obtaining caller information before routing phone call to dispatch.
• Receive, copy, assemble, and distribute police reports and records.
• Enter data from citations and police reports into a database and compile statistics as requested.
• Apply federal, state, and local laws regarding the maintenance and dissemination of police reports and records.
• Receive, open, and distribute incoming mail to appropriate personnel.
• Receive and process subpoenas, prepare subpoena service log, and distribute subpoenas to appropriate personnel.
• Prepare reports to be sent to the District Attorney's Office, courts, and other agencies.
• Conduct background checks for external agencies by searching databases for criminal history information.
• Prepare cash receipt report for the Records Division.
• Perform related duties as assigned.

Employment Standards

Note: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Essential Duties" section of this specification.

Knowledge of:

• Modern office practices and departmental specific methods, procedures, policies, and regulations.
• Federal, state, and local laws regarding the maintenance and dissemination of police reports, records, and other information.
• English grammar, spelling, vocabulary, and punctuation.
• Common word processing, spreadsheet, and database software packages.
• Basic arithmetic and calculations.

Ability to:

• Understand and carry out oral and written instructions.
• Effectively communicate verbally and in writing.
• Accurately and quickly enter data into an automated system.
• Answer a variety of questions related to departmental programs and processes.
• Establish and maintain effective working relationships with those contacted in the course of work.

Minimum Qualifications

Education: High School Diploma, G.E.D., or equivalent to the completion of the 12th grade. Experience: One (1) year of full-time experience performing clerical and administrative duties that involved extensive public contact, data entry, and/or file management. Desirable Qualifications: Experience working in a law enforcement environment is desirable. License, Certificate, Registration Requirements: Some positions may require possession of, or the ability to obtain and retain, a California Class C driver license by the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Physical Requirements: Work is performed in a typical office environment. (1) Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting. (2) Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. (3) Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. (4) Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. (5) Hearing/Talking: frequent hearing and talking, in person and on the phone. (6) Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. (7) Environmental: frequent exposure to noise.

Special Requirements: The successful candidate will be made a conditional offer subject to a background check, which requires DOJ fingerprint clearance and a pre-employment physical, including screening for drug and alcohol use, and may be required to pass a polygraph examination. The City follows federal law; candidates testing positive for THC do not pass the background screening.

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