Job Description
Field Clinical Specialist (FCS) Location: United States |
Travel: Up to 80%
About Us We are a fast-growing medical technology company transforming the surgical landscape with cutting-edge imaging solutions. Our platform enables real-time visualization of fresh tissue, improving intraoperative decision-making and streamlining diagnostic workflows. Built by a passionate, diverse team, we are united by a shared purpose: to improve patient outcomes and empower clinicians through technology.
We foster an inclusive culture that values curiosity, integrity, and collaboration. As we scale, we're looking for individuals who thrive in dynamic environments and are eager to make a tangible impact on healthcare.
Position Overview As a
Field Clinical Specialist (FCS) , you will play a pivotal role in supporting the clinical adoption of our imaging platform across new and existing accounts. Reporting to the Vice President of Sales, with a dotted line to the Area Sales Director, you'll be responsible for driving clinical excellence, ensuring a positive customer experience, and enabling successful integration of the technology into surgical and pathology workflows.
This is an ideal opportunity for someone with a strong clinical background and a startup mindset-organized, adaptable, and driven to make a difference.
Key Responsibilities Clinical Support & Product Integration - Lead product training and onboarding for clinical teams, with a focus on surgical and pathology use cases
- Provide real-time procedural support during live cases (commercial and clinical trials)
- Serve as the primary point of contact for in-field clinical questions and troubleshooting
- Ensure seamless OR integration and promote best practices for device use
Utilization Growth & Strategy Execution - Partner with sales to implement account-specific utilization plans
- Work with HCPs to identify ideal use cases and encourage independent adoption
- Support expansion efforts by engaging physician champions and hospital stakeholders
Customer Engagement & Education - Build lasting relationships with clinicians and support staff
- Conduct formal and informal training sessions for internal and external stakeholders
- Represent the company at regional trade shows, workshops, and clinical events
Market Feedback & Product Evolution - Collect and share insights on product performance, clinical needs, and market dynamics
- Collaborate cross-functionally to refine messaging, training materials, and positioning
- Monitor site outcomes and escalate product issues as needed
Administrative & Compliance - Maintain accurate documentation of case support, training activities, and travel expenses
- Adhere to all regulatory and quality assurance guidelines
- Support cross-functional initiatives and team collaboration as needed
What We're Looking For Minimum Qualifications - Bachelor's degree or equivalent clinical experience
- 1-2+ years of relevant experience in the medical device, diagnostics, or surgical field
- Strong knowledge of hospital operations, including OR environments and surgical workflows
- Excellent communication and interpersonal skills with an ability to educate and influence
- Highly organized, self-motivated, and comfortable in a fast-paced, unstructured environment
- Ability to travel up to 80%, depending on account coverage
Preferred Qualifications - Experience supporting surgeons or pathologists in oncology, diagnostics, or related fields
- Background in device training, OR support, or procedural case coverage
- Experience in startup or scale-up environments is a plus-flexibility and initiative are key
- Demonstrated ability to collaborate with cross-functional teams including sales, marketing, and product
Why Join Us You'll be part of a mission-driven company redefining how healthcare is delivered-one innovation at a time. If you're energized by the idea of helping launch transformative technology and working shoulder-to-shoulder with clinical teams, we'd love to hear from you.
Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.
If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.
Thank you for your interest in Rep-Lite and good luck in your search!
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