Export Manager Job at Phoenix Staffing Services, Phoenix, AZ

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  • Phoenix Staffing Services
  • Phoenix, AZ

Job Description

Expeditors International Logistics Job Post

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Summary Description

To further develop the export product in the marketplace through focus on operations, finances, sales, people, systems, and culture in adherence to the company's policy and procedures.

Key Responsibilities

Tasks and duties:

  • Review and support with day-to-day quotations
  • Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses
  • Have thorough knowledge of the air export product including Breakbulk, Gateway & Pricing knowledge
  • Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team
  • Attend the weekly branch Sales meeting and facilitate discussions on Air Exports with market updates and trends
  • Take an active role in the transition of new business/ updates to existing business
  • Grow department revenue in line with District budget target and management expectations
  • Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Export department is showing clean financial accounting throughout all financial reports
  • Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings
  • Be open to implementing new system changes and enhancements into your department
  • Be involved and suggest system/process improvements
  • Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
  • Assist supervisor and key staff with goal setting and monitoring development
  • Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs
  • Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database
  • Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
  • - Work to be our vendors lowest cost customer through electronic booking, shipper-built units, and other creative local market solutions to lower overall cost for both parties

Physical demands:

  • Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
  • Write with pencil/pen/marker
  • Functions performed primarily while seated at desk
Qualifications You Bring Us

Global logistics industry knowledge, good computer skills (e.g., MS Excel, MS Word), fluent in English, proven problem solving, interpersonal, communication and leadership skills, 4 years of industry specific knowledge, graduate of IATA/FIATA introductory course (preferred)

What We Expect From You

Expeditors Key Performance Expectations:

  • Exceptional Customer Service
  • Job Execution
  • Reliability
  • Collaboration
  • Communication
  • Culture
  • Personal Growth and Development

Product Manager Job-Specific Performance Expectations:

  • Employee Development
  • Financial Excellence
  • Operational Excellence
  • Business Development
Benefits

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical + Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Job Tags

Work at office, Local area,

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