Customer Service Specialist
Competitive Pay from $22 to $27 per hour with significant growth and earning potential!
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Join a Top Large Employer of 2025!
At Uline, we believe customer service is the heartbeat of our organization! As a Customer Service Specialist, you'll dive into order details to ensure our customers enjoy an exceptional experience. With our continuous growth, there are new career opportunities and job stability waiting for you!
Position Responsibilities
Efficiently process customer orders and inquiries within a dynamic call center using cutting-edge technology.
Engage with customers via phone, email, and chat.
Assist customers in navigating Uline's website and online ordering platform.
Become a knowledgeable product and solutions expert! We provide training to equip you to confidently address product, pricing, and shipping inquiries.
Minimum Requirements
High school diploma or equivalent; Bachelor's degree preferred.
Prior customer service experience is a plus, though we offer comprehensive training to ensure you deliver legendary service!
Benefits
Comprehensive health insurance and 401(k) with a 6% employer match starting from day one!
Access to multiple bonus programs.
Paid holidays along with generous paid time off.
Tuition Assistance Program available for ongoing professional education.
Employee Perks
Outstanding, modern facilities designed for comfort.
First-class fitness center and scenic walking trails to enjoy.
About Uline
Uline, a family-owned business, is North America's leading distributor of shipping, industrial, and packaging materials, proudly employing over 9,000 individuals across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
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