Customer Service Department Manager
Pay from $85,000 to $100,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Train Team Leads to provide top-notch customer service and build a positive team environment.
Manage the daily activities of various Customer Service departments.
Partner with other Managers and with Team Leads to enhance team performance.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor's degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Cafe featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
...Description Redhorse is hiring for a Junior Data Scientist to support the Chief Digital... ...Responsibilities Designs, configures, develops, tests, and supports informatics and data... ...ML models. Experience writing code in Python, R, Scala, Java, C++ with documentation...
...account stores Cover service calls when regular service representatives are away or on vacation Full service 2-3 stores per day. Full service includes: CLEANING: Recovering the condition of the aisle since last service. STRAIGHTENING STOCK: Restocking messy...
#x 9; Own day-to-day lab execution across all active studies including scheduling, sample processing, troubleshooting, and documentation... ...systems for inventory, sample chain-of-custody, SOP tracking, and throughput monitoring Par Manager, Operations, Management, Staffing...
...details about this job. Join our dynamic team! The San Francisco International Airport (SFO) is seeking an Assistant Director of Museum Affairs to assume direct responsibility of overseeing, directing, making decisions which impact the daily operation and management...
...Manager of Project Success, Marketing and Communications - HYBRID - Stamford CT Manager of Project Success, Marketing and Communications... ..., and emergency aid. Americares is one of the worlds leading nonprofit providers of donated medicine and medical supplies. For more...