Exciting Opportunity for Bilingual Customer Service Specialists!
Pay starts at $23 to $28 per hour, with incredible growth and earning potential!
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Join Morning Call's Top Large Employer of 2025!
At Uline, customer service is our core commitment! As a Bilingual Customer Service Specialist, you'll dive into order details to provide an unparalleled experience that our customers cherish. With our continuous growth, we offer amazing career prospects and job security!
Your Responsibilities:
Efficiently process customer orders and inquiries in a dynamic call center environment using advanced technology.
Engage with customers through phone, email, and chat channels.
Guide customers as they navigate Uline's website and online ordering system.
Become an expert in our products and solutions! We'll provide you with the training to confidently address product, pricing, and shipping queries.
What You Need:
High school diploma or equivalent; Bachelor's degree is preferred.
Customer service experience is a plus , but we’ll train you to deliver extraordinary service!
Bilingual (English/Spanish) - fluent in both spoken and written communication.
What We Offer:
Comprehensive health insurance and a 401(k) plan with a 6% employer match starting on day one!
Various bonus programs.
Paid holidays along with generous paid time off.
Tuition Assistance Program for continuing professional education.
Employee Perks:
Top-notch, clean, and modern facilities.
A state-of-the-art fitness center and three miles of beautifully kept walking trails.
About Uline:
Uline is a family-owned leader in North America for shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace . All positions are on-site.
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